Shipping policy

🚚 Shipping Policy – Giftoora.com

Last updated: [22-09-2025]

At Giftoora.com, we take pride in delivering your personalized gifts safely and on time. Please read our shipping policy carefully to understand how we process and deliver your orders.

1. Delivery Locations

  • We currently deliver across India through trusted courier partners.

  • International shipping is not available at the moment.

2. Processing Time

  • All orders are processed within 1–3 business days after payment confirmation.

  • For personalized items, processing may take slightly longer depending on design approval and customization.

  • Orders placed on weekends or public holidays will be processed on the next working day.

3. Delivery Time

  • Standard Delivery: 5–7 business days (depending on location).

  • Express Delivery (if available): 2–4 business days with additional charges.

  • Delivery timelines are estimates and may vary due to courier delays, weather, or unforeseen circumstances.

4. Shipping Charges

  • Standard shipping charges are calculated at checkout.

  • Express delivery charges (if selected) will be displayed before payment.

  • Free shipping offers may be available during special promotions.

5. Order Tracking

  • Once your order is shipped, you will receive a tracking link via email/SMS.

  • You can track your package in real time until it reaches your doorstep.

6. Delays & Responsibility

  • Giftoora.com is not responsible for delays caused by courier services, incorrect shipping details provided by the customer, or events beyond our control (such as strikes, natural disasters, etc.).

  • Please ensure that your delivery address and contact number are correct at the time of placing the order.

7. Damaged or Lost Packages

  • We take utmost care in packaging your gifts securely.

  • If your package arrives damaged or is lost in transit, please contact us within 48 hours of delivery with supporting proof (photos/videos). We will arrange a replacement or resolve the issue promptly.

8. Contact Us

If you have any questions about your order or shipping, reach out to us:

📧 Email: giftoora@gmail.com
📱 WhatsApp: +91 8281794696
🌐 Website: Giftoora.com